We have put in place all the operational and technical controls. We are committed to maintaining this high level of security by dynamically adopting the latest in electronic and encryption technologies.
All your communication is protected using the same advanced security practices used by the leading banks from technical to procedural levels.
Every bit of your data entered on our platform is end-to-end encrypted using the industry-standard 256-bit SSL encryption, both in transit and at rest.
You can rest assured that your financial information is super secured as we partner with Basiq to access secure, user-consented information. Basiq is the leading open banking platform in Australia.
Our subscription payments are powered by Stripe’s software and APIs – the leading online economic infrastructure trusted by millions of businesses across the globe.
This means that although your financial information is accessible so you can get the most of our platform, neither you nor Flamingo can move your money using our platform.
We offer multi-level authentication (MFA) to ensure maximum security during user identification – meaning only you can access your account after being verified through two authentication factors.
If you wish, you can close your Flamingo account and purge your data any time you want. You do it yourself, and all traces of your data will be gone from our servers.
All our data is stored with the Amazon Web Services (AWS), the world’s most comprehensive, innovative, and trusted cloud computing platform for businesses everywhere, backed by 230 security, compliance, and governance services and features.
We strive to provide you with a realistic picture of your finances. We can’t do that without having access to your bank account credentials. Flamingo partners with BASIQ to securely retrieve your financial information while protecting it during transit and at rest using end-to-end SSL encryption. However, we never store your bank account credentials.
Flamingo partners with the best names in the industry to ensure secure access to your data and keep it protected all the time. We partner with BASIQ to securely access your bank account information. BASIQ is a leading trusted and CDR compliant open banking platform in the industry. It guarantees fully encrypted, read-only access to your bank account without having any control to make changes or financial transactions.
Flamingo saves the following information about you:
Personal Information: your email address, first name, and last name.
Bank Account Information: your financial information, transaction history, income, expenditure, assets, and liabilities.
We never compromise on the security of your personal information. That is why we use a combination of cutting-edge security procedures and technologies to protect your data, employing:
End-to-End SSL Encryption – bank-level security that protects your data in transit and at rest.
BASIQ – the leading open banking platform to securely access your financial information.
Stripe – a globally trusted economic platform to ensure the security of subscription payments.
The stronger your password, the safer your information will be. You should create a unique password for your account with a combination of capital and small letters, numbers, and special characters. You can also use features like touch ID capabilities and the pin code feature for additional security.
As a first step, we recommend you contact us with a privacy complaint at [email protected]. However, if you are not satisfied with our response, you may report the matter to the Office of the Australian Information Commissioner (OAIC) for further investigation.
Still got questions? Contact us here, and
we’ll be happy to answer all your concerns: [email protected]